River Valley Counseling Center has a new Medication Management line for Refill Requests ONLY.
Effective Friday, February 12, 2021, the number for clients and pharmacies to call for any/all medication refills is 413-377-6333.
Once they reach that number, the caller will have the opportunity to select the Spanish language or proceed in English. The caller will then press the appropriate number to select the provider that they receive services from.
The caller will hear information about the requirement that they ensure that they have at least 7-day supply of the medication before leaving their full name, DOB and the name of the medication that they are requesting a refill for. The caller will also hear information about making sure that there aren’t already refills waiting for them at the pharmacy.